Serving a large part of The Netherlands, WoningNet connects home seekers with social housing corporations to find their new home. Equipped with a website portal and an app, users can apply for houses.
With the old portal, home seekers–who are currently inside a high pressure housing market, didn’t get the right feedback of their application process. What happened? WoningNet’s phone ringing off the hook, leading to stress on their customer support team. We set out to combine our solution-driven mindset with WoningNet’s expert knowledge in the field of social housing.